What are the terms and conditions of the order process?
Merchandise ordered will begin production upon receipt of payment. The American Laser Center Online Catalog accepts Visa, Master Card and American Express. All transactions are secured with Verisign SSL (Secure Socket Layer) to protect credit card information, but Corporate purchase orders are also accepted with established credit. Please contact us if you are interested in establishing an account.

How will you ship my order?
All items will be shipped via UPS ground. Expedited service is also available. Please allow 2 weeks business days for your order to ship out. If you have an event date or need your order to arrive at a specific time please give us a call at 866-466-2781.

What if I need a split shipment?
Simply make a note of the shipment requirements when checking out.

What if I need to change my order?
If there is a change to an order (increase or decrease in quantities, color choice or imprint), American Laser Center Online Catalog will make every reasonable attempt to process the change. Please contact us immediately via e-mail or at 866-466-2781.

What if I need to cancel my order?
Once an order is placed and processed, the customer is responsible for payment of the order, including shipping. In the event of a cancellation, the American Laser Center Online Catalog will make every reasonable attempt to process the change. Please contact us immediately via e-mail or at 866-466-2781.

Return Policy
Everything you buy at the American Laser Center Online Catalog is guaranteed!

Excluding software purchases.

All merchandise is returnable within 30 days of the purchase date.

When you receive your order, take a look at it. If you are not completely satisfied, our vendor will exchange it or refund the full purchase price with appropriate adjustments for shipping and handling. We want you to be satisfied and, if for some reason you are not, please return the merchandise to:

American Laser Center Online Catalog
27260 Haggerty Rd
Ste A-14
Farmington Hills, MI 48331

Please note: all AmeriPure Product returns must be shipped to:

AmeriPure
24555 Hallwood Ct.
Farmington Hills, MI, 48335

If I need a live person when can I contact the American Laser Center Online Catalog?
Customer Service hours of operation: Monday - Friday, 8:30am-5:30pm, eastern standard time.

What if I have a rush order?
Always available, please contact Customer Service directly via e-mail or at 866-466-2781, 8:30am-5:30pm, eastern standard time.